Customer Experience Specialist
1 day ago
A career opportunity awaits you at Trek Bicycle, a renowned brand in the cycling industry. We're seeking a dedicated and enthusiastic individual to join our team as a Customer Experience Specialist - Part-time. In this role, you will be responsible for providing exceptional customer service, promoting Trek's products, and fostering a positive store environment.
About the Job:
- Salary: $35,000 - $45,000 per year (estimated), depending on experience
- Job Type: Part-time
- Location: Arlington Ballston, VA
About Us:
Trek is committed to delivering an outstanding customer experience through its retail stores and online platforms. As a Customer Experience Specialist, you will be instrumental in achieving this goal by developing strong relationships with customers, understanding their needs, and recommending suitable products.
Your Responsibilities:
- Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently
- Develop product knowledge and stay up-to-date on new releases, features, and technologies
- Foster a positive store environment, maintaining high standards of cleanliness, organization, and visual merchandising
- Work collaboratively with colleagues to achieve sales targets, promote events, and engage with customers
Requirements:
- Positive attitude and enthusiasm for working in a fast-paced retail environment
- Excellent communication skills, both written and verbal
- Ability to work independently and as part of a team
- Basic computer skills and familiarity with POS systems
What We Offer:
- Competitive salary and bonus structure
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