Customer Service Specialist
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our sales team, you will be responsible for delivering exceptional customer service, meeting sales goals, and maintaining store appearance and operational standards.
**Responsibilities:**
* Provide personalized product recommendations and promotions to customers
* Maintain store appearance and operational standards
* Process shipments and merchandise in a timely manner
* Collaborate with management to identify and resolve issues
* Stay up-to-date on product knowledge and features to provide informed assistance to customers
**Requirements:**
* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Ability to work a flexible schedule, including evenings and weekends
* Physical stamina to stand for long periods, lift up to 25 pounds, and maneuver around the sales floor and stockroom
**Benefits:**
- Competitive hourly rate: $16.50
- Commuter benefits account
- Sick and safe leave as prescribed by law
- 8 paid holidays and 1.5 times regular rate for all hours worked on stated holidays
- 401K with employer matching
- Plum Benefits
- Gym Discounts
- 30% Employee Merchandise Discount
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