Current jobs related to Customer Onboarding Team Leader - Atlanta, Georgia - Qualio

  • Customer Onboarding Specialist

    4 days ago

    Atlanta, Georgia, United States Intuit Full time

    About the RoleWe are seeking a highly skilled Onboarding Specialist to join our team at Mailchimp. As an Onboarding Specialist, you will be responsible for ensuring a seamless onboarding experience for our customers, providing them with the necessary tools and support to get the most out of our platform.Key Responsibilities:Develop and implement onboarding...

  • Customer Onboarding Specialist

    2 weeks ago

    Atlanta, Georgia, United States OfficeRnD Ltd Full time

    About UsAt OfficeRnD Ltd, we're revolutionizing the way people work. Our mission is to make flexible and hybrid working a norm, not an option. We've been building our SaaS platform since 2015 to support the future of work, and we're passionate about creating products that matter.About the RoleWe're seeking a highly organized and proactive Customer Onboarding...

  • Director of Customer Onboarding and Sales Operations

    1 week ago

    Atlanta, Georgia, United States Cargomatic Full time

    Job DescriptionCargomatic is a leading platform and digital marketplace for powering world-class, local trucking. As the Director of Customer Onboarding and Sales Operations, you will play a key role in driving a world-class onboarding experience for our customers.This role will focus on implementing and optimizing onboarding processes, particularly for...

  • Virtual Onboarding Coordinator

    1 week ago

    Atlanta, Georgia, United States Luxe Full time

    Virtual Onboarding ManagerWe are seeking a dedicated and experienced Virtual Onboarding Manager to join our team who love to travel.As a Virtual Onboarding Manager, you will play a pivotal role in ensuring a smooth transition for new team members into our organization, regardless of their geographic location.You will be responsible for delivering engaging...

  • Onboarding Coordinator

    7 days ago

    Atlanta, Georgia, United States Marksman Security Full time

    Job SummaryWe are seeking an experienced Onboarding Specialist to join our team at Marksman Security Corporation. The ideal candidate will have a strong background in customer service, data entry, and human resources.Responsibilities Facilitate the New Hire Orientation for new employees to the company Assist candidates with employment applications and other...

  • Team Leader

    1 month ago

    Atlanta, Georgia, United States Jenis Splendid Ice Cream LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused Team Leader to join our Atlanta - Westside Provisions team. As a Team Leader, you will be responsible for leading shifts, serving ice cream, and providing exceptional customer service.Key ResponsibilitiesLead shifts and act as a role model for other team membersServe ice cream and provide...

  • Team Leader

    4 weeks ago

    Atlanta, Georgia, United States Jenis Splendid Ice Creams LLC. Full time

    Be a Part of the Jeni's TeamWe're looking for a Team Leader to join our Buckhead team at Jeni's Splendid Ice Creams LLC. As a Team Leader, you'll be responsible for leading shifts, scooping and serving ice cream, running the register, and maintaining a clean shop environment.Key Responsibilities:Lead shifts and act as a role model for other team membersServe...

  • Enterprise Onboarding Specialist

    2 weeks ago

    Atlanta, Georgia, United States Xplor Full time

    Job Title: Enterprise Onboarding SpecialistAt Xplor, we're seeking an experienced Enterprise Onboarding Specialist to join our team. As a key member of our client onboarding process, you'll be responsible for delivering exceptional training experiences to our mid-market and enterprise clients.Key Responsibilities:Project manage the setup of client accounts,...

  • Team Leader

    7 days ago

    Atlanta, Georgia, United States Sbarro Full time

    Job SummaryAt Sbarro, we're looking for a skilled Team Leader to join our team. As a Team Leader, you will be responsible for opening the restaurant, preparing food, and providing exceptional customer service. You will also be responsible for supervising other team members, maintaining a clean and safe environment, and ensuring that all food safety and...

  • Manufacturing Onboarding Specialist

    4 weeks ago

    Atlanta, Georgia, United States Aerotek Full time

    Job DescriptionThe Onboarding and Engagement Coordinator is responsible for providing hands-on support throughout the onboarding process to ensure a smooth and engaging transition for new hires. This role is essential in fostering a welcoming atmosphere and aligning new team members with the company's culture, ways of working, and expectations.Key...

  • Team Leader

    4 weeks ago

    Atlanta, Georgia, United States Jenis Splendid Ice Creams LLC. Full time

    Be a Part of the Jeni's TeamWe're looking for a Team Leader to join our Glenwood Park team!As a Team Leader, you'll be responsible for leading shifts, scooping and serving ice cream to our customers, running the register, and maintaining a clean shop environment.You'll have the opportunity to gain valuable real-world business and entrepreneurship experience,...

  • Team Leader

    3 weeks ago

    Atlanta, Georgia, United States Jenis Splendid Ice Cream LLC Full time

    About the RoleWe're seeking a skilled and charismatic Team Leader to join our Atlanta - Westside Provisions team at Jeni's Splendid Ice Creams. As a Team Leader, you'll be responsible for leading shifts, serving ice cream, and providing exceptional customer service.Key ResponsibilitiesLead shifts and act as a role model for other team membersServe ice cream...

  • Team Leader

    1 week ago

    Atlanta, Georgia, United States Sbarro Cumberland Mall #5600 Full time

    Job DescriptionSbarro Cumberland Mall #5600 is seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will be responsible for leading our restaurant team to deliver exceptional customer service and achieve sales goals.Key Responsibilities:Lead and motivate the restaurant team to achieve sales goals and deliver...

  • Team Leader

    2 weeks ago

    Atlanta, Georgia, United States Jenis Splendid Ice Cream LLC Full time

    About the RoleWe're seeking a skilled and enthusiastic Team Leader to join our Atlanta - Westside Provisions team at Jeni's Splendid Ice Creams. As a Team Leader, you'll play a vital role in ensuring our customers receive exceptional service and experience the best ice cream in America.Key ResponsibilitiesLead shifts and act as a role model for other team...

  • Onboarding Transition Specialist

    3 weeks ago

    Atlanta, Georgia, United States Cetera Financial Group Full time

    About the RoleCetera Financial Group is seeking a highly skilled Onboarding Coach to join our team. As a key member of our operations team, you will play a critical role in ensuring a seamless transition process for new offices joining our broker-dealer.Key ResponsibilitiesEnsure regulatory compliance while assisting offices in migrating client accounts to...

  • Owner Operator

    1 month ago

    Atlanta, Georgia, United States Leader Freight Systems Full time

    Leader Freight SystemsWe are seeking a reliable and experienced Owner Operator to join our team. As an Owner Operator, you will be responsible for transporting goods across the 48 contiguous states in your own box truck.Key Responsibilities:Operate your own box truck, ensuring it meets our minimum dimensions and equipment requirements.Transport goods under...

  • Owner Operator

    1 month ago

    Atlanta, Georgia, United States Leader Freight Systems Full time

    Leader Freight SystemsWe are seeking a reliable and experienced Owner Operator to join our team. As an Owner Operator, you will be responsible for transporting goods across the 48 contiguous states in your own box truck.Key Responsibilities:Operate your own box truck, ensuring it meets our minimum dimensions and equipment requirements.Transport goods under...

  • Senior Manager, Global Onboarding and Enablement

    1 month ago

    Atlanta, Georgia, United States OneTrust Full time

    Unlock the Full Potential of OnboardingOneTrust is seeking a seasoned professional to lead our Global Onboarding and Enablement efforts. As a key member of our team, you will be responsible for designing and implementing onboarding programs that drive business growth and customer success.The ChallengeOnboarding is a critical moment in any new hire's...

  • Team Leader

    3 weeks ago

    Atlanta, Georgia, United States Sbarro Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our team at Sbarro. As a Team Leader, you will be responsible for leading a team of restaurant staff to deliver exceptional customer service and ensure the smooth operation of our restaurant.Key ResponsibilitiesOpening Duties: Unlock and open the restaurant for daily...

  • Seafood Team Leader

    7 days ago

    Atlanta, Georgia, United States Whole Foods Market - Ponce de Leon Full time

    Job SummaryWe are seeking a highly motivated and experienced Seafood Team Leader to join our team at Whole Foods Market - Ponce de Leon. As a key member of our seafood department, you will be responsible for assisting the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory...

Customer Onboarding Team Leader

2 months ago

Atlanta, Georgia, United States Qualio Full time
Job OverviewAbout Qualio

Qualio is dedicated to empowering teams in the life sciences sector to launch and scale products that save lives. We achieve this by providing a comprehensive quality management platform that connects the entire life science ecosystem. Our platform is trusted by numerous highly regulated international clients, from cutting-edge computational biology firms to renowned names in mRNA vaccine development.

Our team operates in a fully remote environment, with members located across more than ten countries.

What is the Role?

As the Customer Onboarding Team Leader, you will be instrumental in enhancing the customer experience, focusing on timely value delivery and overall satisfaction. You will oversee a global team of Customer Onboarding Managers responsible for steering clients through significant and efficient onboarding initiatives. This essential phase in the customer journey at Qualio guarantees successful product launches and encourages ongoing engagement and value realization from our platform.

Key Responsibilities
  • Manage a global team of Customer Onboarding Managers (COMs), ensuring effective workload distribution, supporting team members by eliminating obstacles, and aligning customer expectations.
  • Continuously refine the onboarding process by developing a comprehensive understanding of customer profiles and the Qualio product to facilitate successful large-scale launches.
  • Collaborate with cross-functional teams to enhance the customer onboarding experience through product improvements and process optimizations.
  • Act as the representative for customer onboarding in support of go-to-market partners, including sales assistance, content creation, and customer success stories.
  • Leverage data analytics to pinpoint areas for improvement while showcasing team performance and its broader impact on company objectives.
  • Recruit, retain, and nurture a high-performing team. Develop a new hire training program that accelerates time to productivity through effective enablement. Promote a team culture centered on accountability, collaboration, continuous improvement, and growth.
Required Skills
  • 1-3 years of experience in leadership or mentorship roles, demonstrating the ability to influence and inspire.
  • 3+ years of experience in a B2B SaaS environment.
  • 3-5 years of experience managing customer relationships with strong project management capabilities.
  • Proven ability to de-escalate situations to achieve mutually beneficial outcomes.
  • Skilled in presenting and communicating effectively to large audiences.
  • Demonstrated success in working cross-functionally towards shared goals while influencing without direct authority.
  • Adept at conveying technical concepts to both technical and non-technical audiences.
  • Willingness to collaborate with team members across different countries and time zones, requiring flexible scheduling.
  • Ability to adapt quickly to changing priorities and conditions, effectively managing complexity while maintaining focus on key objectives.
Benefits
  • Competitive salary package.
  • 401k matching program.
  • Comprehensive medical, dental, and vision coverage.
  • Flexible spending accounts for health and dependent care, along with short and long-term disability insurance.
  • Unlimited paid time off policy.
  • Company-provided allowance for home office equipment.
  • 12 weeks of paid parental leave.
  • Opportunity to contribute to life-saving product launches.
Candidate Note

Research indicates that women and individuals from diverse backgrounds may hesitate to apply unless they meet all listed qualifications. We are committed to fostering a diverse and inclusive workplace and are primarily focused on identifying the best candidate for the role. We encourage applicants from non-traditional backgrounds to apply, even if they do not meet every qualification.