CNC Equipment Service Technician

1 week ago


Springfield, Massachusetts, United States The Robert E. Morris Full time
About the Position

The Robert E. Morris Company is seeking a highly skilled CNC Equipment Service Technician to join our team. This role involves traveling to customer facilities to install, commission, calibrate, maintain, troubleshoot, and repair CNC equipment and accessory CNC equipment.

Duties and Responsibilities
  • Install, commission, calibrate, maintain, diagnose, and repair CNC equipment and accessory CNC equipment at customer facilities.
  • Perform operator training, networking between systems, software applications, preventive maintenance, major assembly replacements and alignments, overhauls/refurbishments, upgrades/retrofits, and un-installation services.
  • Serve as a direct communication link between the Customer and the Service Group of The Robert E. Morris Company.
Job Requirements
  • Strong verbal and written communication and customer relation skills.
  • Ability to interact and effectively communicate in person and over the phone with customers and coworkers.
  • Professional image presentation.
  • Adaptability to changes and ability to handle change, delays, or general work-related issues.
  • Digital literacy and understanding of MS Word, Excel, and Outlook.
  • Electro-mechanical skill development capabilities (motors, drives, transformers etc.).
Benefits

The estimated salary for this role is $70,000 - $85,000 per year, depending on experience. We offer a comprehensive benefits package, including paid time off, holidays, health insurance, 401(k) retirement plan, tuition reimbursement, employee appreciation events, and an employee assistance program.


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