Technical Service Representative for Precision CNC Lathes

1 day ago


Springfield, Massachusetts, United States Tsugami America Full time
About Us

Tsugami America, a division of Morris Group, Inc., is a leading provider of high precision machine tools and related technology to manufacturers across North America.

Job Summary

We are seeking an experienced Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for installing, troubleshooting, and maintaining precision CNC lathes at customer sites. This is a field-based role that requires strong technical skills, excellent communication abilities, and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Install, troubleshoot, and maintain precision CNC lathes at customer sites
  • Travel extensively throughout North America to provide on-site support to customers
  • Work closely with customers to understand their needs and provide tailored solutions
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of new technologies and products to stay up-to-date with industry developments
Requirements
  • Bachelor's degree in a relevant field or equivalent experience
  • Minimum 1 year of experience in a similar role or relevant industry
  • Strong technical skills, including proficiency in mechanical and electrical systems
  • Excellent communication and interpersonal skills
  • Ability to travel extensively throughout North America
Benefits

We offer a competitive salary of $75,000 - $90,000 per year, depending on experience. Additionally, we provide comprehensive health benefits, paid time off, and opportunities for professional growth and development.



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