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Facilities Operations Specialist

2 months ago

Tempe, Arizona, United States EMCOR Group Full time
Job Summary

We are seeking a highly skilled Facilities Coordinator to join our team at EMCOR Group. As a key member of our operations team, you will be responsible for managing customer accounts and ensuring seamless delivery of services.

Key Responsibilities
  • Manage customer accounts, including telephonic and electronic follow-up and closing functions for open work orders.
  • Conduct regular follow-up and communication with customers to ensure satisfaction and resolve any issues.
  • Collaborate with internal teams to ensure timely and effective resolution of customer issues.
  • Develop and maintain strong relationships with customers to drive business growth and retention.
Requirements
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving and analytical skills.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.