Customer Service Representative

6 days ago


TX United States SYUFY GROUP Full time
Job Title: Member Services Associate II

VillaSport Athletic Club and Spa is seeking a highly motivated and customer-focused Member Services Associate II to join our team. As a key member of our operations team, you will be responsible for providing exceptional service to our members and ensuring a seamless experience during daily club closing hours.

Key Responsibilities:
  • Provide exceptional member service and support during daily club closing hours
  • Ensure a safe and welcoming environment for members and staff
  • Manage club operations, including but not limited to, cash handling, inventory management, and facility maintenance
  • Collaborate with other departments to ensure seamless operations and excellent member experience
  • Participate in ongoing training and development to enhance skills and knowledge
Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • Ability to work a flexible schedule, including evenings and weekends
What We Offer:
  • Competitive hourly rate based on experience
  • 401(k) plan with dollar-for-dollar match up to 4%
  • Complimentary club membership
  • Discounts on club products and services
  • Flexible scheduling

VillaSport is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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