Homeless Services Coordinator
3 weeks ago
PATH (People Assisting The Homeless) is a nonprofit organization dedicated to providing services and support to individuals experiencing homelessness. Our mission is to assist people in breaking the cycle of homelessness by utilizing a "whatever it takes" approach.
About the Job
The Case Manager role supports clients through all phases of homelessness, including on the street, interim housing, transitional housing, and permanent housing. This position assists clients with accessing and maintaining necessary services among health care, social services, interpersonal support systems, and navigation through a coordinated entry system. As part of the Outreach Services-TLS team, the Case Manager will provide individualized supportive services by helping each client develop a plan to address strengths, barriers, support health needs, increase income, and find and maintain housing.
Key Responsibilities
* Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client including medical, mental health, substance use, financial resources, vocational, and social support needs
* Provides referrals, linkages, information, and support to resources that help clients to achieve their ISP goals
* Completes program specific assessments (e.g. VI-SPDAT)
* Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the client after initial intake
* Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current client file with all required documents
* Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals
Requirements
* Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks
* Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others
* Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention
* Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges
* Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome
* Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries
* Experience in healthcare, case management, homeless services or working with vulnerable populations or a related field preferred
Benefits
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan. With a focus on promoting employee well-being and job satisfaction, we strive to create a positive and inclusive workplace culture.
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