Technical Support Specialist
2 weeks ago
Location: Mobile - Yakima, WA
Type: Contract
Salary: Hourly rate based on experience & skill level ($25-27/hour)
Eligibility: Must be a US Citizen, Green Card Holder, or Authorized to Work in the US
Overview of Role
The Technical Support Specialist will be responsible for delivering exceptional technical assistance to clients regarding the operational and maintenance facets of system equipment.
Key Responsibilities
- Deliver technical guidance to clients on the operational and maintenance aspects of system equipment.
- Conduct advanced troubleshooting to identify, rectify, and analyze root causes of product issues.
- Act as the primary point of contact for clients on technical and service-related inquiries.
- Assist in diagnosing mechanical, hardware, software, and systems failures by following established protocols.
- Support in defining daily objectives for site-specific product installations, maintenance, and customer assistance.
- Execute Preventive Maintenance on products as directed by management.
- Conduct site assessments for all new orders.
Required Skills and Qualifications
- High School Diploma or GED is mandatory.
- 1-5 years of relevant experience is preferred.
- Familiarity with hardware, software, gaming/kiosk/ATC platforms, network, and server troubleshooting skills; mechanically inclined individuals, those with computer/cable or cell repair experience, gamers, and computer builders are encouraged to apply.
Benefits Offered
- Comprehensive medical benefits
- Competitive compensation
- 401(k) retirement plan
- Additional perks
About INSPYR Solutions
At INSPYR Solutions, we prioritize technology and uphold a commitment to quality. As a national leader in providing flexible technology and talent solutions, we align our industry and technical expertise with our clients' business goals and cultural needs. Our tailored solutions encompass a broad spectrum of professional services, project, and talent solutions. By continuously striving for excellence and emphasizing the human aspect of our business, we collaborate seamlessly with our talent and clients to match the right solutions with the right opportunities. INSPYR Solutions is an Equal Employment Opportunity (EEO) employer, ensuring a diverse and inclusive workplace.
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