Customer Success Manager
3 weeks ago
The Customer Success Manager plays a critical role in the success and execution of our Workday customers to help them realize the full potential of their investment.
As a CSM, you will advocate on behalf of Workday customers and take a team-based approach to helping customers succeed.
You will work directly with customers to improve their overall user experience, working one-on-one with customers who request a more personalized dialogue beyond the already established one-to-many communication channels.
About You- 3+ years proven experience supporting customer relationships in a Customer Success role.
- Experience with a CRM system such as Salesforce & Gainsight or similar to summarize customer interaction.
With Flex Work, we're combining the best of both worlds: in-person time and remote.
Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.
We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).
This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.
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Customer Success Manager
4 weeks ago
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Customer Success Manager
3 weeks ago
San Francisco, California, United States P. A.V. E. Full timeAbout PavePave is a pioneering company that is revolutionizing the world of compensation. We believe that the current system is broken and we're committed to fixing it. Our mission is to provide a fair and transparent compensation platform that helps companies benchmark their compensation to industry leaders, analyze internal data, and communicate...
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Customer Success Manager
3 weeks ago
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Customer Success Manager
3 weeks ago
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Customer Success Manager
2 weeks ago
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Customer Success Manager
3 weeks ago
San Francisco, California, United States Carta Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Carta. As a Customer Success Manager, you will be responsible for driving successful outcomes for our customers, mitigating churn, and affecting expansion. You will work closely with our cross-functional teams to ensure seamless customer experiences and drive...
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Customer Success Manager
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San Francisco, California, United States Akia Services Full time{"title": "Customer Success Manager", "description": "Delight Our Customers and Drive SuccessAkia Services is a venture-backed startup founded by ex-Meta engineers. We are an AI-powered guest journey platform that solves challenges around having too much to do. By seamlessly integrating messaging and automation into existing workflows, Akia is the driving...
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Customer Success Manager
3 weeks ago
San Francisco, California, United States Carta Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Carta. As a Customer Success Manager, you will be responsible for driving successful outcomes for our customers, mitigating churn, and affecting expansion. You will work closely with our cross-functional teams to ensure seamless customer experiences and provide...
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Customer Success Manager
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San Francisco, California, United States Pathlight Full time{"title": "Customer Success Manager", "description": "About PathlightPathlight is a leading GenAI-native Conversation Intelligence platform that helps enterprises uncover hidden insights, opportunities, and risks in customer conversations. By harnessing the power of Large Language Models (LLMs), we review every customer conversation to provide human-level...
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Customer Success Manager
3 weeks ago
San Francisco, California, United States Dovetail Full timeAbout the RoleWe're seeking a highly skilled Customer Success Manager to join our team at Dovetail. As a key member of our customer operations team, you'll be responsible for managing relationships with our highest-value customers, driving growth, and ensuring customer satisfaction.Key ResponsibilitiesManage Enterprise customer relationships to drive growth...
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Customer Success Manager
2 weeks ago
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Customer Success Manager
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San Francisco, California, United States BioRender Full timeAbout BioRenderBioRender is a cutting-edge platform that accelerates scientific communication and discovery. Our mission is to democratize science communication, making it accessible to everyone. We're a team of passionate individuals dedicated to creating a world-class platform that enables scientists to share their findings with the world.Job Title:...
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Customer Success Manager
4 weeks ago
San Francisco, California, United States Carta Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Carta. As a key member of our Customer Success organization, you will be responsible for driving successful outcomes for our customers, ensuring their satisfaction and loyalty, and ultimately contributing to the growth and success of our business.Key...
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Customer Success Manager
3 weeks ago
San Francisco, California, United States Dovetail Full timeAbout the RoleWe're seeking a highly skilled Customer Success Manager to join our team at Dovetail. As a key member of our customer operations team, you'll be responsible for managing relationships with our highest-value customers, driving growth, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Relationship Management: Develop and maintain...
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Customer Success Manager
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San Francisco, California, United States Voiceflow Full timeCustomer Success ManagerWe're seeking a seasoned Customer Success Manager to join our team at Chef Robotics. As a key member of our organization, you'll be responsible for driving customer satisfaction and growth through strategic relationships and tailored solutions.Key ResponsibilitiesDevelop and execute customer success plans to ensure long-term...
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Customer Success Manager
2 weeks ago
San Francisco, California, United States Integral Ad Science Full timeJob Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Integral Ad Science. As a key member of our Customer Success team, you will be responsible for driving satisfaction, retention, and adoption of our products across our partners.Key Responsibilities:Manage client relationships with...
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Customer Success Manager
2 days ago
San Francisco, California, United States Menlo Ventures Full time{"title": "Customer Success Manager", "description": "Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team at Menlo Ventures. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and long-term success.Key...
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Customer Success Manager
2 weeks ago
San Francisco, California, United States SuperAnnotate Full timeJob Title: Customer Success ManagerAt SuperAnnotate, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring they achieve maximum value from our solutions.Key Responsibilities:Develop and...
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Customer Success Manager
1 week ago
San Francisco, California, United States Dashworks Inc Full timeAbout Dashworks IncDashworks Inc is a pioneering company that is revolutionizing the way businesses collaborate and share knowledge. We are on a mission to create a platform that makes it easy for anyone to find or discover knowledge about anyone or anything at work.Job Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer...
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Customer Success Manager
1 week ago
San Francisco, California, United States Sprinklr Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Sprinklr. As a Customer Success Manager, you will be responsible for ensuring the success of our customers by providing them with the support and guidance they need to achieve their goals.Key ResponsibilitiesDevelop and implement customer success plans to ensure...