Customer Service Ambassador
4 weeks ago
Job Title: Customer Service Ambassador
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and building lasting relationships with our clients.
Key Responsibilities:
- Enroll new clients and drive customer loyalty and engagement
- Resolve conflicts and listen to consumers without interrupting
- Determine the root cause of customer concern using problem-solving skills to recommend effective solutions
- Maintain lasting relationships with new and existing customers by building a sense of comfort and trust
- Upsell products to consumers to drive revenue and increase sales profitability
- Communicate customer impact trends and concepts for improvement to sales account managers
Requirements:
- High school degree or GED
- Experience in customer service, retail, sales, or serving
- Flexible schedule
What We Offer:
- Team building nights, dinners, company-sponsored activities, and black tie events
- National and International travel opportunities
- Uncapped earning potential with bonuses and incentives
- Exciting work atmosphere with friendly competition
- Holidays off to spend with the family
About Us:
Educo Solutions is a dynamic and inclusive team environment that sets us apart from everyone else. We are a company that values our employees and provides opportunities for growth and development.
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