Customer Service Ambassador

4 weeks ago


Austin, Texas, United States Educo Solutions Full time

Job Title: Customer Service Ambassador

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and building lasting relationships with our clients.

Key Responsibilities:

  • Enroll new clients and drive customer loyalty and engagement
  • Resolve conflicts and listen to consumers without interrupting
  • Determine the root cause of customer concern using problem-solving skills to recommend effective solutions
  • Maintain lasting relationships with new and existing customers by building a sense of comfort and trust
  • Upsell products to consumers to drive revenue and increase sales profitability
  • Communicate customer impact trends and concepts for improvement to sales account managers

Requirements:

  • High school degree or GED
  • Experience in customer service, retail, sales, or serving
  • Flexible schedule

What We Offer:

  • Team building nights, dinners, company-sponsored activities, and black tie events
  • National and International travel opportunities
  • Uncapped earning potential with bonuses and incentives
  • Exciting work atmosphere with friendly competition
  • Holidays off to spend with the family

About Us:

Educo Solutions is a dynamic and inclusive team environment that sets us apart from everyone else. We are a company that values our employees and provides opportunities for growth and development.



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