Catering Service Ambassador

5 days ago


Austin, Texas, United States Chi'Lantro Full time
Catering Service Ambassador Job Description

Are you passionate about delivering exceptional customer service and setting up caterings with a positive and professional attitude?

  • Responsibilities
  • Complete Crew Member training to understand store operations and menu knowledge.
  • Assist the team at store level when needed.
  • Complete Driver training to understand catering operations and driver expectations.
  • Coordinate with the General Manager to accept and pick up orders for stores to deliver.
  • Follow established delivery schedules and maintain timely deliveries.
  • Communicate with the Managers on Duty or Catering Department to alert them of potential problems with orders.
  • Check address ahead of time to ensure a timely delivery.
  • Double check order with packslip prior to departure to prevent missing/incorrect items and check order upon arrival at destination.
  • Deliver and set up the catering order.
  • Provide excellent customer service by delivering orders with a positive and professional attitude.
  • Address customer inquiries and concerns courteously and promptly.

Requirements

  • Education
  • At least 18 years of age.

About Chi'Lantro

As seen on ABC's Shark Tank and world famous for The Original Kimchi Fries Chi'Lantro is one of a kind Korean BBQ inspired Lifestyle fast casual brand that started in Austin, Texas.

Today, Chi'Lantro is in Austin, Houston and San Marcos and is committed to serving guests great food and amazing customer service in a clean and friendly environment.


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