Aviation Customer Service Representative

5 days ago


Austin, Texas, United States Hallmark Aviation Services Full time
About the Role

Hallmark Aviation Services is seeking a highly motivated and customer-focused individual to join our team as an Aviation Customer Service Representative at Austin-Bergstrom International Airport.

Key Responsibilities
  • Provide exceptional customer service to international airline passengers
  • Rotate through various airport areas, including check-in counters, departure gates, and customs
  • Collaborate with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience
  • Participate in ongoing training and development to enhance skills and knowledge
Requirements
  • High school graduate or equivalent
  • At least 18 years of age
  • English proficiency, with other languages a plus
  • Computer literacy
  • Ability to work in a dynamic environment and adapt to changing situations
What We Offer
  • Paid training and development opportunities
  • Medical benefits for full-time employees
  • Voluntary dental, vision, and 401(k) plan
  • Amazon incentives and travel perks
  • Refer-a-friend program
Our Company Culture

Hallmark Aviation Services values diversity, equality, and inclusion. We are an equal opportunity employer and welcome applications from qualified candidates.



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