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Auto Loans Banking Specialist

1 month ago


San Antonio, Texas, United States Tata Consultancy Services Full time

About the Role:

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We are seeking a highly skilled Auto Loans Banking Specialist to join our team at Tata Consultancy Services. As an Auto Loans Banking Specialist, you will play a critical role in facilitating service conversations on our Banking – Auto Loans line of business or product set.

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Key Responsibilities:

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  • Provide operational support to members with their Banking – Auto Loans line of business or product">
  • Review accounts and processes transactions that may require action">
  • Identify and confirm the member's immediate request(s) and works to resolve issues">
  • Explore member's needs and recommend to fund an outstanding Loan">
  • Maintain a high level of member satisfaction and demonstrate commitment to quality through member interactions">
  • Identify and handle existing and emerging risks that stem from business activities and the job role">
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled">
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What You'll Need:

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To be successful in this role, you will need:

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  • High School Diploma OR GED">
  • Banking, Lending experience would be an additional advantage">
  • Ability to communicate clearly and professionally with members by phone to process banking requests and provide information based on set procedures">
  • Strong interpersonal and communication skills">
  • Ability to prioritize and multi-task while navigating through multiple business applications">
  • Successful completion of a job-related assessment is required">
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Salary and Benefits:

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The estimated salary for this role is $50,000 - $70,000 per year, depending on location and experience.

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We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

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Why Join Us:

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Tata Consultancy Services is a leading IT services company that offers a dynamic and supportive work environment.

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We value diversity and inclusion and are committed to creating a workplace that reflects the communities we serve.

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About the Location:

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This role can be performed remotely, but occasional travel to our office may be required.

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Please note that all employees must be eligible to work in the United States.

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How to Apply:

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If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please submit your application.

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We look forward to hearing from you