Collection Specialist

1 week ago


San Antonio, Texas, United States Auto Solution Full time
Job Description

We are seeking an experienced Collection Specialist to join our team at Auto Solution. The ideal candidate will have prior experience in collections, exceptional organizational and communication skills, and the ability to analyze accounts and plan courses of action to recover outstanding debt.

The successful candidate will be able to calculate account balances and understand customer accounts. Key responsibilities include managing customer accounts, negotiating customer repayments, handling customer account questions and concerns, investigating discrepancies, maintaining customer records, and handling and processing insurance claims.

Requirements for this role include 40 hours/week, prior collection experience, fluency in both English and Spanish, multitasking ability, and strong customer service skills. Frazer software experience is preferred.

A competitive salary of $45,000 per year is offered, commensurate with experience.



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