Patient Care Facilitator

2 months ago

East Hartford, Connecticut, United States First Choice Health Centers Full time
Position Overview

First Choice Health Centers is seeking a dedicated Care Coordinator to collaborate with our Behavioral Health team. This role is essential in delivering comprehensive and coordinated care through effective teamwork, case discussions, and outreach initiatives.

Work Schedule:

The work hours for this position are structured as follows: Monday, Wednesday, Thursday from 8:00 am to 4:30 pm; Tuesday from 8:00 am to 6:00 pm; and Friday from 8:00 am to 3:00 pm.

Why Choose First Choice?

We prioritize your professional development and well-being by offering:

  • Comprehensive Medical, Dental, and Vision Insurance
  • 20 days of Paid Vacation, 8 Paid Holidays, and 2 Floating Holidays annually
  • A retirement savings plan featuring a safe harbor 401k with up to a 4% company match after 6 months of service
  • Company-sponsored Life Insurance
  • Optional Term, Whole Life, Accident, and Critical Care Insurance
  • Complimentary premium Calm membership for you and five additional memberships for sharing
  • Employee recognition programs
  • Paid Basic Life Support certification with renewal every two years
  • A primarily Monday through Friday schedule with one late evening until 6 pm, concluding early on Fridays at 3 pm
  • The hourly compensation for this role is $19.50/hour, influenced by various factors including experience and certifications.

About Us:

For over 25 years, First Choice Health Centers has been a prominent nonprofit organization dedicated to eliminating barriers to healthcare, empowering individuals and communities to achieve healthier lifestyles.

Essential Qualifications:

  • CPR Certification required
  • Bilingual proficiency in English and Spanish is preferred

Experience and Education:

  • At least an Associate's degree with two years of experience in care coordination, health navigation, or community health education (equivalent experience may substitute for education with a minimum of a high school diploma)
  • Understanding of the Social Determinants of Health
  • Must possess reliable transportation for onsite services at various locations

Reporting Structure:

  • Reports directly to the Director of Behavioral Health

Key Responsibilities:

  • Facilitate referrals to appropriate community and state services and resources
  • Educate patients regarding First Choice Health Center's Behavioral Health Services, Internal Medicine, Family Medicine, Dental, and other specialty providers
  • Participate in Community Programs to foster referral relationships and patient engagement
  • Maintain updated patient records in the designated electronic medical record system related to care coordination activities
  • Conduct timely outreach to patients referred to the Care Coordination Program and effectively manage patient caseloads
  • Adhere to all patient safety protocols and infection control guidelines

First Choice is a drug-free workplace with a policy that includes testing for THC. Candidates must pass a drug test prior to employment.

First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Posted by ApplicantPro

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