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Restaurant Operations Manager

2 months ago

Harker Heights, Texas, United States Chick-fil-A Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Chick-fil-A. As a key member of our kitchen team, you will be responsible for directing the daily operations of our quick-service restaurant, ensuring compliance with company standards in all areas of operations.

Key Responsibilities
  • Operations Management: Direct the daily operations of the restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance, inventory management, and team management.
  • Team Leadership: Lead by example, holding all team members to policy standards, including timeliness, grooming, uniforms, and other expectations.
  • Training and Development: Teach, train, and coach team members to ensure they meet policy standards and provide feedback on their performance.
  • Goal Setting and Achievement: Partner with the director to set team goals, share progress, and celebrate successes.
  • Problem-Solving: Think critically to resolve issues as they arise and proactively identify potential problems to prevent them from happening.
  • Communication: Communicate effectively with team members, directors, and other stakeholders to ensure seamless operations and achieve business objectives.
Company Culture

At Chick-fil-A, we are committed to serving high-quality food made with fresh and simple ingredients. Our kitchens focus on using whole breast meat, no added fillers or hormones, and bread it by hand in our restaurants. We deliver fresh produce several times a week, chop and prepare salads throughout the day, and make our famous Lemonade from scratch.

We believe in taking the time to do things right, even if it's not the easy way. Our commitment to quality and customer satisfaction is at the heart of everything we do.