Global Quality Management Systems Manager

15 hours ago

Racine, Wisconsin, United States SC Johnson Full time
About the Role

As the Global Quality Management Systems Manager for Internal Operations, you will be responsible for building capability, standardization, and enhanced effectiveness in the Global Quality Organization. This involves developing expertise and standards across all global internal operations, reporting to the Sr. Director of HQ Governance.

You will build and maintain a robust global Quality Management System to support the management of the End-to-End Product lifecycle from a quality perspective. This will ensure that we have the right strategy to drive competencies and capabilities in our Quality Organization, as well as the fundamental structural assurance of delivering quality product to our end users.

Key Responsibilities
  • Develops and ensures proper execution of a 5-year strategic plan to build Global Internal QMS programs and processes.
  • Develops strategic plan for competency and capability building of our global quality organization, leveraging regional SMEs for execution and support.
  • Develops and manages the maturity model programs, including maturity assessments, schedules, heat maps, and performance metrics.
  • Determines key metrics (KPIs and PPIs) that are significant indicators of the health of the Global QMS programs and devises program to assure the integrity of the metrics.
  • Routinely evaluates key metrics and quality incidents to target additional opportunities for improvement of Global QMS programs and leverages internal SMEs for support.
Requirements
  • Bachelor's degree and 7+ years of relevant experience in Quality Management Systems (QMS) program development and execution; OR Master's degree and 5+ years of relevant experience in Quality Management Systems (QMS) program development and execution.
  • Must be legally authorized to work in the United States.
Preferred Experiences and Skills
  • Bachelor's or Master's degree in Engineering or Science program (physics, chemistry, biology, etc.).
  • Basic knowledge of Good Manufacturing Practices (GMPs).
  • Excellent written and verbal communication skills.
  • Strong presentation and facilitation skills.
  • Self-starter with demonstrated independent initiative and ownership.
  • Ability to collaborate on projects and work cross-functionally across the business and globally.
Job Requirements
  • This role will be located in the Racine HQ office.
  • 10-25% international travel may be required.
  • This role is not eligible for relocation.
Benefits and Perks

SC Johnson's total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions, and profit sharing based on company profitability, job level, and years of service.

As a family company, we are committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, counseling services, and more.

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