Customer Service Lead

3 weeks ago


Springdale, Arkansas, United States Burlington Full time
Key Responsibilities:

As a Customer Service Lead at Burlington, you will direct cashier coverage and customer flow at the front of lines to ensure efficient service. Additionally, you will assist the management team in communicating promotions and company updates to customers. Your role will also involve monitoring and validating returns, exchanges, check authorizations, voids, and other transactions. Furthermore, you will support training for team members to ensure they are equipped to provide excellent customer service.

What You Will Achieve:

By taking on this role, you will contribute to the success of Burlington's customer service team. You will play a key part in ensuring that customers receive a positive experience, and that the store runs smoothly and efficiently. This is an excellent opportunity to develop your leadership skills and take on new challenges in a dynamic and fast-paced environment.
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