Customer Service Representative

4 weeks ago


Springdale, Arkansas, United States Moore Advanced Inc Full time

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Moore Advanced Inc. As a key member of our customer service team, you will be responsible for managing relationships between carriers, customers, and sales groups.

Main Responsibilities:

  • Manage customer relationships and resolve issues in a timely and professional manner
  • Partner with sales teams to provide exceptional customer service
  • Utilize various dispatch systems and external scheduling systems to problem-solve and resolve issues
  • Maintain knowledge of client policies, procedures, and software applications
  • Identify and implement creative solutions to resolve issues and improve customer satisfaction

Requirements:

  • High school diploma or equivalent required
  • 1-3 years of business experience in transportation or logistics
  • Proficient in MS Office applications
  • Strong written, oral, and interpersonal communication skills
  • Ability to multitask and work in a fast-paced environment

About Moore Advanced Inc:

Moore Advanced Inc. is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other non-merit factors.



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