Director of Franchise Development
1 day ago
At Haven Franchising, we are seeking a seasoned professional to lead our franchise development efforts. As Director of Franchise Development, you will be responsible for driving franchise growth, leading sales and expansion strategies, and ensuring franchise development aligns with our mission and values.
Key Responsibilities:- Franchise Sales Strategy: Develop and implement a comprehensive franchise sales strategy, coordinating with the leadership team and the Board to meet growth targets.
- Lead Generation and Sales Execution: Drive organic lead generation with support from digital and marketing teams, maintaining a top-quartile cost-per-acquisition (CPA). Manage multiple sales channels, including organic leads and franchise consultant partnerships.
- Franchise Development Planning: Establish an annual development plan, including sales targets, channel mix, and budget. Track key performance indicators (KPIs), such as cost-per-lead (CPL) and CPA, through the franchise sales process.
- Discovery Days: Lead monthly multi-brand discovery events with corporate teams, providing prospective franchisees with an unparalleled experience aligned with Haven's mission and vision.
- Third-Party Partnerships: Lead and manage relationships with 3rd party sales agents, franchise consultants, and development teams. Ensure external partnerships are aligned with Haven's brand and franchise goals.
- Financial and Regulatory Support: Ensure all franchise candidates meet financial qualifications and regulatory requirements. Develop strong relationships with lenders and financing partners (e.g., SBA, Guidant, FranFund) to provide franchisees with clear financing options.
- Territory Mapping & Approvals: Oversee the territory mapping process in coordination with Morrow-Hill, leveraging tools like Buxton to optimize market expansion.
- Cross-Functional Collaboration: Work closely with Operations, Real Estate, Marketing, Communications, and Legal teams to refine and enhance the franchise development process.
- Reporting & Performance Management: Prepare monthly KPI scorecards and weekly status reports to track franchise development progress and sales team performance.
- Communication & Stakeholder Management: Serve as the main point of contact for prospective franchisees, franchise brokers, and internal teams. Maintain strong relationships with franchise broker networks.
- Minimum 10 years of experience in sales, with a preference for franchise sales.
- Proven success in managing B2B or B2C sales environments and multiple sales channels.
- Bachelor's degree required; MBA or related graduate degree preferred.
- Exceptional interpersonal skills with the ability to build and maintain strong relationships with franchisees, brokers, and leadership teams.
- Strong project management, organizational, and communication skills.
- Knowledge of current industry trends in franchising is a plus.
- Experience managing franchise development in a fast-paced, multi-brand environment.
- Proficiency with CRM systems, Buxton, and franchise-specific software is highly desirable.
- Health & Wellness Benefits: Comprehensive Health Insurance (medical, dental, vision)
- Work-Life Integration: Flexible Work Hours and Remote Work Options, Generous Paid Time Off (vacation, holidays, sick time), Parental Leave (maternity, paternity, and adoption leave), Childcare Support (subsidized childcare, on-site childcare)
- Financial Wellness: Retirement Savings Plans (401(k) with 4% employer match), Tuition Reimbursement and Education Assistance Plans, Financial Planning and Advising Services, Bonus opportunities
- Career Development & Learning: Professional Development Allowances (courses, certifications, conferences), Internal Mobility and Career Growth Opportunities, Regular Performance Reviews and Feedback
- Employee Recognition & Engagement: Professional Recognition Programs (peer-to-peer recognition programs), Team-building Activities (off-site retreats, workshops), Regular Employee Feedback Surveys
- Workplace Perks: Meals and Snacks (onsite offering, snacks, coffee, drinks, occasional meals and team meals), Pet-friendly Offices (corporate office), Company Outings and Social Events, Employee Discounts (on company products/services or with external partners)
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