Public Safety Dispatcher
2 days ago
We are seeking a highly skilled Public Safety Dispatcher to join our team at the California Highway Patrol. As a key member of our emergency response team, you will be responsible for operating radio consoles, answering 9-1-1 calls, and documenting information using a computer-aided dispatch system.
About the RoleThis is a critical position that requires exceptional communication skills, attention to detail, and the ability to work under pressure in a fast-paced environment. You will be working closely with officers in the field, providing vital information and support to ensure public safety.
Key Responsibilities- Operate radio consoles to receive and transmit critical information during emergency situations
- Answer 9-1-1 calls, allied agency calls, and general public telephone lines using the Vesta telephone system
- Document information from calls and/or officers in the field using a computer-aided dispatch (CAD) system
You will be working in a dynamic environment, requiring flexibility and adaptability. Our dispatch center operates on a 3/12 alternate workweek schedule, with seniority shift and vacation sign-up.
Required Skills and Qualifications- A valid typing certificate confirming your ability to meet the minimum typing speed requirement
- Possession of a high school diploma or equivalent, with completion of coursework in English, mathematics, social sciences, or other relevant subjects
- Ability to pass a background investigation, medical clearance, and psychological evaluation prior to hiring
As a Public Safety Dispatcher with the California Highway Patrol, you will enjoy a comprehensive benefits package, including:
- Competitive salary: $63,589 - $83,678 per year
- Medical, dental, and vision insurance
- Retirement plan through CalPERS
- Optional life insurance and long-term disability coverage
- Employee Assistance Program (EAP)
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