Safety-Care Training Specialist

1 week ago


San Jose, California, United States QBS, provider of Safety-Care Full time

ROLE OVERVIEW

The primary role of a Master Trainer is to deliver high-quality training programs, primarily focusing on Safety-Care. As a key member of our team, you will provide expert training in behavior change and management techniques to customers across various settings.

This position requires significant travel, with an estimated 30 weeks per year spent conducting training classes in different locations. You will work independently, booking travel and managing unexpected changes. Regular communication with customers and internal teams is essential for success.

JOB DUTIES AND EXPECTATIONS

  • Conduct and implement QBS-designed training programs as prescribed and dictated in training manuals and other directive materials.
  • Arrange and travel to customer sites to conduct multi-day training programs in the US or internationally as assigned.
  • Complete and submit paperwork in a timely, accurate manner, including but not limited to training records and expense reports.
  • Maintain and promote customer service and satisfaction through professional behavior, responding to and/or resolving questions, concerns, and complaints in a professional, thorough, and timely manner.
  • Support sales and marketing efforts by participating in activities such as presentations, newsletters, and other publications, sales meetings with prospective customers, and exhibit booth duties.

REQUIRED SKILLS AND QUALIFICATIONS

  • Possess a minimum of 3-5 years experience providing consultation and training in behavioral principles and procedures to para/professionals.
  • Experience working in educational, residential, in-home, clinic, or hospital settings, serving individuals with diagnoses varying from autism/DD, traumatic brain injury, to psychiatric disorders.
  • Ability to travel 30 weeks per year with some weekend travel.
  • Proficient verbal and written communication skills, access to strong and reliable internet connection, and computer skills including Microsoft Office.

BENEFITS

  • An estimated salary range of $88,000 - $98,000 annually.
  • Health care plan (medical, dental & vision), retirement plan (401k, IRA) with company match, life insurance (basic, voluntary & AD&D), paid time off (vacation, sick & public holidays).
  • Ongoing training and development opportunities.


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