Professional Services Coordinator

1 day ago

Twin Falls, Idaho, United States Kickback Points L L C Full time
About Kickback Points LLC

Kickback Points LLC is a locally owned and operated company that has grown to be a national leader in developing and managing customer rewards programs across the country. We build business solutions that enable retail operators to market efficiently and be more profitable while helping them anticipate and meet their customers' growing needs.

Job Title: Professional Services RepresentativeJob Summary

We are seeking a highly organized and detail-oriented Professional Services Representative to join our team. As a key member of our sales team, you will provide executive-level administrative support and assistance to clients and internal departments. Your primary responsibilities will include managing project correspondence, coordinating meetings, and ensuring timely billing of sales POs.

Key Responsibilities
  • Provide overall administrative support and assistance to clients and internal departments.
  • Assist in managing project correspondence between the sales team, clients, and internal departments.
  • Work closely with the Graphics and Shipping Departments to ensure accurate delivery and inventory POP needed for client site training.
  • Work with the Accounting Department to ensure timely billing of Sales POs.
  • Gather requirements to enter order requests to meet the client's expectations.
  • Learn to use the Jira ticketing system, follow processes to request data reports, and enter graphics and equipment requests.
  • Coordinate and schedule meetings between our clients and the sales team.
  • Monitor projects using project management tools and provide updates on the status of active projects.
Requirements
  • Associate Degree or a minimum of 3 years of work experience in providing executive administrative assistance.
  • Well-developed analytical and problem-solving skills with the ability to work quickly and accurately under pressure.
  • Excellent oral and written communication skills, good recordkeeping, and organizational skills.
  • Demonstrate attention to detail and have excellent grammatical, spelling, and editing skills with the ability to compose clear and compelling business correspondence.
  • Must have a professional demeanor and excellent interpersonal skills to collaborate with other departments in the company.
  • Must be proficient with Microsoft Office software (MS Word, Excel) and quickly learn to utilize KRS proprietary software.
Perks
  1. Great PTO Plan
  2. Medical Insurance
  3. Health Savings Account (HAS) - on applicable health plans
  4. Life Insurance
  5. 401 K Savings Plan and Contribution Matching
  6. Bonusly Employee Rewards and Recognition Platform
  7. Employee Discounts
  8. Access to Learning Platforms
  9. Wellness Program
  10. Supplemental Programs

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