Maintenance Operations Manager

3 weeks ago


Gulf Shores, Alabama, United States Vacasa Full time
Vacasa Maintenance Lead Role

We're seeking a skilled Maintenance Lead to join our team at Vacasa. As a key member of our operations team, you'll be responsible for ensuring the maintenance needs of our properties are met. This role requires a hard-working individual who embodies our values and can manage a small group of maintenance technicians.

Key Responsibilities
  • Lead maintenance operations in assigned locations, traveling between multiple worksites each day.
  • Create a welcoming environment for guests and owners by ensuring our homes are well maintained through preventative maintenance and regular inspections.
  • Directly respond to guest issues regarding maintenance, as needed.
  • Order, maintain, and replenish maintenance supplies and inventory.
  • Assist with scheduling and distribution of tickets.
  • Manage a team in a time-sensitive environment.
  • Ensure maintenance staff follow through on assignments and give instructions regarding work methods and routines.
  • Support your team and model the behaviors and actions that you expect from your team with attention to detail, professionalism, productivity, and reliability.
  • Provide input on performance evaluations, resolving problems, and implementing disciplinary action with assistance from your manager and Human Resources.
  • Establish and maintain open, collaborative relationships with team members and management team.
  • Provide cross-coverage for your manager and Co-Lead(s) when necessary.
  • Maintain required Maintenance metrics on efficiency.
  • Attend all mandatory individual and team meetings.
  • Other responsibilities as assigned.

Requirements
  • Reliable, consistent transportation.
  • Availability to work Sunday through Saturday, early mornings and evenings as needed.
  • Ability to work well under pressure in a fast-paced environment.
  • Highly responsive and reliable.
  • Strong attention to detail.
  • Prior maintenance experience preferred.
  • Ability to stand, sit, and walk for an extended period of time.
  • Adhere to all company policies and procedures.
  • Comfortable working with iPhones, computers, and the internet/email.

What We Offer
  • Health/dental/vision insurance - 100% coverage option based on hours worked.
  • Employer Sponsored & Voluntary Supplemental Benefits based on hours worked.
  • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute.
  • Health & Dependent Care Flexible Spending Accounts based on hours worked.
  • Paid vacation & sick days.
  • Employee Assistance Program.
  • Career advancement opportunities.
  • Employee discounts.
  • All the equipment you'll need to be successful.
  • Great colleagues and culture.

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

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