Customer Experience Specialist

7 days ago


Knoxville, Tennessee, United States Hallmark Full time
Your Role in Delivering Exceptional Customer Experiences

At Hallmark, we believe that our customers deserve the best. That's why we're seeking a highly motivated Part-Time Sales Leader to join our team in Knoxville, TN. As a key member of our retail team, you will be responsible for delivering an exceptional consumer shopping experience that leaves guests feeling inspired, ready to connect, and eager to return.

Responsibilities include:
  • Modeling and coaching service and selling skills while helping customers find the perfect card and gift solutions.
  • Leading store associates when the Store Manager is not available, providing feedback along the way.
  • Executing store operations including product replenishment & merchandising, ringing sales, processing shipments, managing inventory, point-of-sale audits, seamless retail, etc.


What You'll Gain from Working with Us

As a Retail Sales Leader at Hallmark, you will gain valuable experience in customer service, sales, and leadership. You will also have access to a range of benefits designed to support your well-being, including a competitive hourly pay rate of $8.50-$11.00 per hour, a 40% shopping discount on merchandise purchased in a CSG store, and access to local and national discounts through PerkSpot.

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