Customer Service Specialist

4 days ago


Knoxville, Tennessee, United States Belk Full time

Becoming a Customer Service Specialist at Belk means being part of a dynamic team that prioritizes customer satisfaction above all else. As a key representative of our brand, you will interact with customers, recommend products, and resolve any issues they may encounter during their shopping experience. Your responsibilities will include maintaining store standards, increasing units sold per transaction, and meeting or exceeding personal sales per hour goals.

Main Tasks:
  • Resolve customer complaints and concerns in a professional and timely manner
  • Recommend products to customers to increase units sold per transaction
  • Maintain store standards, including rotation of products, displaying merchandise properly, pricing, and signing

Your estimated hourly salary for this role is approximately $14-17, based on your level of experience and location. At Belk, we value our employees and strive to create an inclusive and supportive work environment.



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