Customer Service Representative

1 month ago

Wichita, Kansas, United States MCI Careers Full time
Job Title: Customer Service Representative

Join MCI Careers as a Customer Service Representative and take on the challenge of delivering exceptional customer experiences. As a key member of our team, you will be responsible for handling inbound and outbound customer inquiries, resolving issues, and providing solutions that meet our clients' needs.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide solutions that meet customer needs and exceed expectations
  • Work collaboratively with internal teams to resolve complex issues
  • Meet or exceed performance metrics and quality standards

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic knowledge of Microsoft Office Suite

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About MCI Careers:

MCI Careers is a leading provider of business process outsourcing and customer experience solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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