Patient Services Representative

5 days ago


Flagstaff, Arizona, United States Flagstaff Center Bone And Joint Full time
Job Title: Patient Services Representative

Flagstaff Bone and Joint is seeking a highly motivated and detail-oriented Patient Services Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Responsibilities:
  • Serve as the first point of contact for patients, answering phone calls and responding to inquiries in a professional and courteous manner.
  • Manage patient schedules, appointments, and referrals, ensuring accurate and timely communication with patients and healthcare providers.
  • Process medical records, test results, and other administrative tasks to ensure seamless patient care.
  • Provide exceptional customer service, responding to patient needs and concerns in a timely and professional manner.
  • Collaborate with healthcare providers and staff to ensure accurate and efficient patient care.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-2 years of experience in a medical office or healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare providers, and staff.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic computer skills and proficiency in medical software applications.
Benefits:
  • Competitive hourly rate: $17.60 - $22 per hour, depending on experience.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.
  • Comprehensive benefits package, including medical, dental, and vision insurance.

Flagstaff Bone and Joint is an equal opportunity employer, committed to diversity and inclusion in the workplace. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for patient care, we encourage you to apply for this exciting opportunity.



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