Account Replenishment Planner

1 day ago


West Sacramento, California, United States Cub Full time
Job Title: Account Replenishment Planner

We are seeking a highly skilled Account Replenishment Planner to join our team at Cub. As an Account Replenishment Planner, you will play a critical role in supporting our international sales teams and customers by growing relationships with smaller accounts in specific markets.

Key Responsibilities:
  • Support international sales teams and customers through direct customer support, growing relationships with smaller accounts in specific markets.
  • Maintain customer service levels by timely order processing, tracking vendor deliveries, invoicing, and document reviews.
  • Assist with export documentation and obtain necessary certificates and filings.
  • Prepare order estimates with dating and follow through with all requested changes.
  • Work closely with routing, freight forwarders, and distributors to ensure smooth delivery of all international orders.
  • Respond to requests from Category Director, Division Manager, or Vendors and make sales calls on potential new or current items with potential sales in specific areas.
  • Advise department management of any delays, problems, or questioned irregularities discovered within assigned transactions.
  • Assist with customer claim processing and disposition.
  • Evaluate data using Access, Excel, and other tools to identify root causes and possible solutions to company and customer business issues and to support business project and change needs; source and manipulate data from company and customer.
  • Record, confirm, and reconcile weekly inventory and Purchase Order (PO) quantities from military distributor warehouses from online data or spreadsheets from distributors. Communicate inventory status with sales teams and brokers.
  • Sort, file, and maintain invoices, receipts, or other special department documentations.
  • Provide support to managers and team with pricing, Account Payables, Account Receivables, and daily office needs.
  • Respond to inquiries in the area of responsibility.
  • Collect data/information for department use in special projects or reports.
  • Update information and reports typically on the computer.
  • Check information for accuracy.
  • Prepare and balance data.
  • Answer department phones as needed and route to appropriate area.
Requirements:
  • Bachelor's or associate degree preferred or equivalent related experience.
  • 0-2 years related experience and/or training.
  • Replenishment planning and buying experience.
  • Proficient in Excel (V Look Up, Pivot Tables, etc.).
  • Knowledge of supply chain.
Other Skills/Abilities:
  • Ability to analyze customer department and determine sales opportunities.
  • Ability to prioritize to meet objectives.
  • Motivated and self-starter.
  • Good oral, written, and technical communication skills.
  • Good customer relations and diplomacy.
  • Good negotiation, organization, and planning skills.
  • Professionalism.
  • Excellent presentation skills.
  • Good judgment is required for this position as there may be times when direct supervision may not be immediately available.


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