Customer Service Representative
1 week ago
Adalie Allen - State Farm Agent is looking for a motivated and professional individual to enhance our customer engagement efforts. As a vital member of our agency, you will cultivate and strengthen customer connections within the community while promoting a range of State Farm products, including auto, home, and life insurance.
Key Responsibilities- Develop and maintain customer relationships, ensuring consistent follow-up as necessary.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing.
- Implement a customer-centered, needs-based review process to inform clients about their insurance choices.
- Simple IRA
- Group Life Insurance Benefits
- Hourly compensation with commission and bonuses
- Health insurance benefits
- Paid time off, including vacation and personal/sick days
- Valuable industry experience
- Opportunities for career advancement within the agency
- Strong interpersonal skills
- Customer-oriented mindset
- Proactive approach to problem-solving
- Commitment to accuracy and timeliness in work
- Ability to manage multiple tasks effectively
- Skill in relating to customers
- Property and Casualty license (must be obtained)
- Life and Health license (must be obtained)
If you are driven to excel and envision yourself in this role, we encourage you to submit your application. We will provide further information regarding the next steps in the selection process.
This position is with an independent contractor agent of State Farm, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.
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