IT Support Specialist

4 weeks ago


Manchester, New Hampshire, United States TeamLogic IT, Manchester, NH Full time
Job Overview

TeamLogic IT, Manchester, NH is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for ensuring the smooth operation of our clients' computer systems.

Key Responsibilities
  • Provide timely and effective support to clients via phone, email, and remote access tools.
  • Prioritize and manage support requests to meet defined service level agreements.
  • Perform hands-on fixes, including hardware repairs and software installations.
  • Collaborate with colleagues to resolve complex technical issues.
  • Stay up-to-date with the latest technology trends and advancements.
Requirements
  • College diploma or university degree in Computer Science or related field.
  • Exceptional communication and problem-solving skills.
  • Experience with desktop operating systems, including Windows and Mac OS.
  • Knowledge of server operating systems and Active Directory a plus.


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