Member Experience Coordinator

5 days ago


Ashburn, Virginia, United States Signal Financial Federal Credit Union Full time

**Transform the Way People Bank at Signal Financial Federal Credit Union**

We're on a mission to revolutionize banking by providing exceptional member experiences. Join us as a Member Relationship Advisor, and help shape the future of our organization.

About the Job:**

This exciting opportunity involves:

  • Becoming a trusted advisor to our members, understanding their financial needs, and developing tailored solutions.
  • Collaborating with business line partners to deliver seamless service and drive sales growth.
  • Using data analytics to identify cross-sell opportunities and inform product recommendations.

Your Background Should Include:**

  • A high school education or GED, with a college degree preferred.
  • Two years to five years of similar or related experience, required.
  • Prior experience in a Financial Services Company or Credit Union, preferred.
  • Flexibility to travel to multiple branches throughout the DC metropolitan area.
  • Strong analytical and problem-solving skills, with the ability to think critically and strategically.
  • Proven experience with CRM software and data analysis tools.

Estimated Salary:** $60,000 - $70,000 per year

At Signal Financial Federal Credit Union, we believe that diversity and inclusion are essential to our success. We welcome candidates from all backgrounds and perspectives.



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