Service Coordinator Expert

5 days ago


Oklahoma City, Oklahoma, United States Midstate Restaurant Service Inc. Full time
About the Position

Midstate Restaurant Services Inc. is seeking a highly skilled Service Coordinator to join our team.

This role involves managing service requests, coordinating with technicians, and ensuring seamless communication with customers.

The ideal candidate will possess excellent communication skills, be able to multitask, and thrive in a fast-paced environment.

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, as well as a comprehensive benefits package.

Key Responsibilities
  • Handle customer inquiries, schedule service appointments, and collect essential information.
  • Prioritize and schedule service requests, balancing urgent needs with pre-planned maintenance and appointments.
  • Dispatch technicians to scheduled jobs, emergency calls, and follow-up visits.
  • Maintain digital records of customer interactions, service requests, and job statuses in our dispatch system.

We are committed to delivering exceptional service to our valued customers and strive to maintain a positive, supportive work environment.



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