Shift Operations Manager

6 days ago


Fort Wright, Kentucky, United States Wendy's - Deters Co - Ft. Wright Full time
About the Role

As a Shift Supervisor at Wendy's - Deters Co - Ft. Wright, you will play a vital role in ensuring the success of our restaurant team. We are seeking a highly motivated and experienced individual to lead our crew and provide exceptional customer service.

Key Responsibilities
  • Team Management: Train, monitor, and reinforce food safety procedures to maintain a clean and safe environment for our customers.
  • Operations: Manage food and labor costs, execute company policies and procedures, and monitor food inventory levels to ensure efficient operations.
  • Customer Service: Provide fast, accurate service, and meet and/or exceed both company and customer expectations.
  • Training and Development: Provide proper training for team members and mentor them to be their best.
  • Problem-Solving: Anticipate and identify problems and initiate appropriate corrective action to maintain a smooth operation.
Requirements
  • Education: High school diploma or high school equivalency diploma required.
  • Experience: One year of restaurant experience at a minimum.
  • Communication: Fluent English-speaking and writing skills.
  • Physical Demands: Willingness to work on your feet, neat, clean, and professional appearance, and able to lift 35 pounds to waist level.
  • Availability: Willing to work a variable schedule, including evenings, weekends, and holidays.

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