Medical Office Coordinator

15 hours ago

Fresno, California, United States Skin and Cancer Institute Full time
Job Description

As a key member of our team at the Skin and Cancer Institute, the Patient Care Coordinator plays a vital role in ensuring a positive patient experience.

Key Responsibilities:

  • Verify patient insurance and collect appropriate dues
  • Balance and reconcile money collected during the work shift
  • Schedule appointments and maintain the schedule as needed
  • Confirm appointments for providers, aestheticians, and RNs
  • Create and maintain patient charts, ensuring up-to-date information at all times
  • Prepare superbills accurately and in a timely manner
  • Follow all HIPAA regulations, keeping patient personal and financial information confidential
  • Anticipate and respond positively to changing conditions
  • Ability to stay focused on what needs to be accomplished while under pressure
  • Ability to listen and communicate effectively and kindly while listening to patient complaints
  • Keep the front office neat and orderly to maintain our high standards
  • Maintain inventory and place orders weekly as needed
  • Other duties as assigned to assist the overall function of your location

Requirements:

  • Ability to know the difference between an HMO and PPO
  • Ability to know the difference between Blue Cross and Blue Shield
  • Ability to determine Medi-Cal HMO patients requires authorization and should be billed to Medical Group or IPA
  • Ability to read insurance cards and input the correct payer ID or payer name and address
  • Ability to know Military Insurance programs require specific policy info (SS# or 11-digit ID)

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