Enterprise Applications Support Specialist

2 weeks ago


Boca Raton, Florida, United States Seacoast Bank Full time
Enterprise Application Support Analyst at Seacoast Bank

Experience a flexible work environment with a combination of in-office and remote work options.

Key Responsibilities:

  • Convert business needs into detailed functional specifications.
  • Diagnose and resolve application-related issues to enhance system efficiency.
  • Work collaboratively with various teams to improve application capabilities.
  • Engage in testing activities to verify system functionality.
  • Oversee release processes and ensure smooth integration of updates.
  • Propose enhancements to workflows for better operational effectiveness.
  • Keep abreast of industry developments and best practices.
  • Comply with Seacoast Bank's ethical standards and conduct policies.

Essential Qualifications:

  • Proven experience in managing enterprise-level software applications.
  • Strong analytical and problem-solving abilities.
  • Excellent communication skills and a collaborative team spirit.
  • Adaptability to changing technological environments.
  • Analytical skills to pinpoint areas for optimization.
  • Experience in managing software releases.
  • Knowledge of banking operations and practices.

Preferred Qualifications:

  • Familiarity with Agile project management methodologies.
  • Experience with ServiceNow platform.
  • Basic knowledge of programming languages such as JSON, Python, or PHP.
  • Understanding of database systems like Oracle, Sybase, or MS SQL.
  • ITIL v4 Foundation certification is a plus.

This job description serves multiple purposes, including recruitment and job evaluations. All employees are expected to adhere to industry standards and regulatory guidelines.



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