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Medication Management Specialist

2 months ago

King of Prussia, Pennsylvania, United States Children's Hospital of Philadelphia Full time

Pharmaceutical Care Advisor

Key Responsibilities:

  • Deliver comprehensive information regarding pharmacy benefit structures to patients, caregivers, clinical teams, and healthcare providers.
  • Introduce and clarify the range of pharmacy services available to patients and their families.
  • Assist in the coordination and scheduling of prescription delivery processes.
  • Accurately prepare new and refill prescriptions.
  • Engage in departmental initiatives aimed at process improvement.
  • Follow up with insurance providers and patient families regarding medication coverage.
  • Communicate with family members or responsible parties about any insurance issues or limitations.
  • Update and maintain patient records by confirming demographic and insurance details.
  • Verify insurance coverage through third-party benefit vendors.
  • Educate families about any outstanding financial responsibilities.
  • Facilitate the electronic collection of outstanding payments.

Qualifications:

  • High School Diploma or GED is required.
  • Bachelor's Degree is preferred.
  • A minimum of two years of relevant experience is required.

Skills and Competencies:

  • Excellent interpersonal, communication, and organizational abilities.
  • Proficient computer skills.
  • Capability to manage multiple insurance-related issues simultaneously.
  • Completion of mandatory training within the first month of employment.

The Pharmaceutical Care Advisor is essential in the healthcare framework, ensuring that patients receive the medications they need. This role is pivotal in supporting the mission of Children's Hospital of Philadelphia to enhance pediatric healthcare.