Customer Support Liaison

7 days ago


Roswell, Georgia, United States Arrow Exterminators Full time

At Arrow Exterminators, we offer a competitive hourly rate of $18-$22 based on experience.

We are seeking a highly skilled Customer Service Representative to provide exceptional support and administration to our internal and external clients. As a key member of our team, you will be responsible for providing uncompromised service support and ensuring that all client needs are met.

This role is perfect for individuals who enjoy working in a fast-paced environment and have excellent communication skills. You will work closely with our service center teams to resolve customer issues and ensure that all clients receive a positive experience.

The successful candidate will have a working knowledge of Microsoft Office Suite and excellent problem-solving skills. A high school diploma or equivalent is required, and the ability to work a 40-hour minimum workweek is essential.

In return for your hard work and dedication, you will enjoy a comprehensive benefits package, including generous time off, 11 paid holidays, and a 401(k) plan with company match.

About Our Company

Arrow Exterminators has been a family-owned and operated business since 1964. We pride ourselves on our commitment to quality and customer satisfaction, and we strive to create a welcoming work environment that values teamwork and mutual respect.

A Day in the Life

As a Customer Service Representative, you will serve as the first point of contact for our internal and external clients. Your primary responsibility will be to act as a detective to determine any problems and find solutions to every issue. Whether assisting with scheduling a service, taking payments, or updating customer files, you will put the minds of our customers at ease.

You will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We operate in a team atmosphere that strives to meet the service center's goals each month.



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