Support Representative

1 week ago


Roswell, Georgia, United States AlphaGraphics - US516 Full time
About the Job

We are seeking a Customer Service Representative to join our team at AlphaGraphics - US516 in Roswell, GA. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring customer requirements are met, and contributing to the overall success of the company.

Responsibilities
  • Answer customer inquiries, resolve issues, and provide information about products or services.
  • Take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
Requirements
  • Experience in customer-facing roles, preferably in the printing industry.
  • Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
  • Critical thinking skills to analyze complex situations and provide effective solutions.
Our Company
  • We are an established leader in the Printing, Design, and Shipping industries, dedicated to providing high-quality solutions to small businesses and consumers.
  • We value collaboration, teamwork, and innovation, and offer a supportive work environment that encourages professional growth and development.
  • We are committed to delivering exceptional customer service, and believe that every employee plays a vital role in achieving this goal.
Compensation

The estimated salary for this position is $52,000 - $72,000 per year, depending on experience.



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