Administrative Support Specialist
5 days ago
About the Role: As an Administrative Support Specialist at The Boyd Group, you will be responsible for providing excellent customer service and administrative support to our Repair Facility Team. This role requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Deliver exceptional customer experiences by managing working relationships with customers and insurance companies.
- Schedule appointments for vehicle repair using Daily Demand Capacity Planner and CCC One schedule.
- Retrieve insurance assignments and obtain necessary repair authorization documentation in a timely manner.
- Prepare RO work packets and record all communication with customers or insurance partners.
- Confirm car rental information and update CCC One with rental car usage details.
- Manage ARMS to ensure accurate vehicle data.
Education and Experience Required:
- High School Diploma or GED.
- Minimum 1 year experience in a similar role, such as administration assistant.
- Preferred 1 year in an auto body or similar work environment with previous customer service experience.
Estimated Salary: $15 - $20 per hour
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Administrative Support Specialist
5 days ago
Roswell, Georgia, United States The Boyd Group Full timeJob Description: Administrative Support SpecialistThe Boyd Group is seeking an experienced Administrative Support Specialist to provide top-notch support to our Repair Facility Team. As an Administrative Support Specialist, you will be responsible for scheduling appointments, preparing work packets, and managing communication with customers and insurance...
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Administrative Support Specialist
2 weeks ago
Roswell, Georgia, United States The Boyd Group Full timeThe Administrative Support Specialist position at The Boyd Group involves providing exceptional customer experiences while managing working relationships with customers and insurance companies. This is an exciting opportunity for a highly organized and detail-oriented individual to join our team and contribute to our success.We are seeking a skilled and...
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Administrative Support Specialist
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Administrative Support Specialist
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Administrative Support Specialist
4 days ago
Roswell, Georgia, United States The Boyd Group Full timeKey ResponsibilitiesImplement the WOW plan consistently to deliver outstanding customer experiences.Schedule appointments using Daily Demand Capacity Planner, CCC One schedule, and proper scripting.Retrieve insurance assignments and obtain necessary repair authorization documentation in a timely manner.Prepare RO work packets with QC checklist, work order,...
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