Customer Success Coordinator

19 hours ago


Shreveport, Louisiana, United States Andrew Robinson - State Farm Agent Full time
Grow Your Career

As an Account Associate at Andrew Robinson - State Farm Agent, you will have the opportunity to grow your career while making a meaningful impact in our community. You will be responsible for managing client accounts, processing insurance claims, and coordinating with underwriters to ensure timely policy issuance.

Key Responsibilities
  • Manage client accounts with precision and attention to detail, updating information in our database as needed.
  • Assist clients with policy changes and inquiries, providing exceptional customer service and communication skills.
  • Process insurance claims efficiently, following up with clients on claim status to ensure timely resolution.
  • Coordinate with underwriters to guarantee timely policy issuance, meeting our high standards for customer satisfaction.
Requirements
  • A strong foundation in organizational skills and attention to detail, ensuring seamless day-to-day operations.
  • Excellent customer service and communication skills, building trust and loyalty with our valued clients.
  • Previous experience in insurance or a related field is preferred, but not mandatory; we provide comprehensive training to support your growth.
Compensation

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience and qualifications. This figure may vary based on location and individual circumstances.

Benefits
  • License reimbursement to support your professional development.
  • Bonus opportunities based on performance, rewarding your hard work and dedication.
  • A flexible schedule to accommodate your needs and promote work-life balance.
  • Paid time off to recharge and enjoy quality time with loved ones.
  • Training & development opportunities to enhance your skills and advance your career.


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