Lead Quality Assurance Specialist
6 days ago
Uline, Inc. is seeking a highly skilled Lead Quality Assurance Specialist - North America to join our team.
Job DescriptionIn this key role, you will be responsible for establishing and implementing product quality standards across North America to ensure all products meet Uline's high standards.
- Analyze customer comments and product returns to identify trends and areas for improvement.
- Collaborate with product managers, purchasing vendors, and warehouse teams to resolve quality concerns and drive continuous supply chain improvement.
- Work closely with the quality control team on return negotiations, customer data analysis, and process optimization.
This position requires excellent analytical, problem-solving, and organizational skills with a strong attention to detail. You must be able to lift at least 50 pounds and be available for travel to Uline's North American locations.
What We OfferWe provide a comprehensive benefits package, including:
- Complete medical, dental, vision, and life insurance coverage.
- A 401(k) plan with a 6% employer match.
- Multiple bonus programs, including profit sharing.
- Paid holidays and generous paid time off.
- Tuition Assistance Program covering professional continuing education.
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials, with over 9,000 employees across 13 locations.
We are an EEO/AA Employer/Vet/Disabled and a drug-free workplace.
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