Financial Services Representative
1 week ago
Job Description:
We are seeking a highly skilled and motivated Financial Services Representative to join our team at Peoples Security Bank & Trust Company in Scranton, PA. As a key member of our branch office sales/service team, you will deliver an exceptional experience to customers and prospects by meeting their financial needs, providing support with day-to-day branch operational activities and financial services, and maintaining a strong understanding of bank products and services.
Key Responsibilities:
- Customer Service: Provide exemplary customer service by fielding questions, addressing concerns, and utilizing available resources to research more complex matters.
- Transaction Processing: Process various customer transactions efficiently, accurately, and compliantly, including checks, deposits, withdrawals, payments, money orders, cashier's checks, and cash advances.
- Branch Operations: Balance cash drawers, night deposits, and ATMs, while serving as back-up for vault-related and ancillary operational duties.
- Product Knowledge: Possess a high-level understanding of bank products and services, including technology.
- Referrals: Promptly and effectively refer clients and prospects to the appropriate partner for deposits, loans, cash management, merchant, or wealth management services.
Requirements:
- Education/Training: A high school diploma or equivalent required; associate's degree or general banking diploma preferred.
- Skill(s): Excellent communication skills, problem-solving abilities, and interpersonal relationships skills.
- Experience: A minimum of 1-2 years' experience in a related position normally required.
Benefits:
- Competitive Salary: $45,000 - $60,000 per year, depending on experience.
- Medical, Dental, and Vision Plans: Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) Plan: Employer-matched retirement savings plan.
- Paid Time Off: Generous paid time off policy, including holidays and vacation days.
- Employee Assistance Program: Confidential counseling services and support for employees and their families.
About Us:
Established in 1905, Peoples Security Bank & Trust Company is a community bank with a strong presence in Eastern Pennsylvania. We pride ourselves on our hometown values and commitment to delivering exceptional customer service. Our company is dedicated to making a positive impact in the communities we serve, and we are always looking for talented individuals to join our team.
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