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Senior Customer Support Specialist

2 months ago

Charlotte, North Carolina, United States Circle K Stores, Inc. Full time
Position Overview

As a Lead Customer Service Representative, you will play a crucial role in enhancing customer satisfaction and ensuring exceptional service delivery. Your responsibilities will include:

  • Flexible Scheduling: Adapt to various shifts to meet customer needs.
  • Team Leadership: Guide and mentor junior customer service representatives.
  • Customer Interaction: Address customer inquiries and resolve issues efficiently.

This position is vital for maintaining the high standards of service that our customers expect. Your expertise in customer relations will contribute significantly to our business success.