Hotel Night Audit Supervisor

2 days ago


Charleston, West Virginia, United States Courtyard by Marriott Charleston Waterfront Full time
Courtyard by Marriott Charleston Waterfront seeks a reliable and detail-oriented individual to join our team as a Night Auditor. We offer an estimated salary of $40,000 per year for this part-time position. As a Night Auditor, you will be responsible for overseeing the nightly operations of our hotel, ensuring accurate financial reporting, and providing exceptional customer service to our guests. This role involves conducting night audit procedures to ensure accurate and timely completion of financial reports, including balancing and reconciling hotel transactions. You will also verify and reconcile guest accounts and charges, ensuring accuracy and addressing any discrepancies. Your responsibilities will include managing the front desk during the night shift, handling guest check-ins and check-outs, inquiries, and requests. Additionally, you will provide excellent customer service by addressing guest concerns, resolving complaints, and ensuring guest satisfaction. The ideal candidate will have proven experience in a similar role, preferably in a hotel or hospitality environment. They should be proficient in computer systems, including property management systems (PMS) and Microsoft Office. Strong organizational and time management skills are essential to prioritize tasks effectively. The successful candidate will be flexible and able to work independently with minimal supervision. We offer a range of benefits, including discounts at all Auro Hotels properties, employee wellness programs, fitness reimbursement, friends and family travel discounts, career development programs, and educational support. If you are a motivated and detail-oriented individual looking for a challenging role, apply now to become part of our team.

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