Administrative Support Specialist

1 week ago


Baltimore, Maryland, United States Edenbridge Health Full time
Administrative Coordinator Role Summary

The Administrative Coordinator/Receptionist will lead Edenbridge PACE at West Baltimore to have a transformative impact on the community. This administrative role offers a unique opportunity to support the PACE program within the framework of a supportive, innovative, and expert leadership team and company.

Job Responsibilities


  • Manage check-in and check-out of participants upon arrival and departure, welcoming participants, and caregivers, and directing general inquiries to the center
  • Provide administrative support including but not limited to preparing reports, managing supplies, and supporting the general office calendar
  • Work across teams within the Center and cross trains to screen potential enrollments for qualified leads if the enrollment team is not available
  • Answers telephones and route incoming calls
  • Appropriately screens new referrals for the PACE and send eligible prospective participants to Growth and Enrollment Team
  • Responds to emergency calls according to established procedures
  • Processes and routes incoming and outgoing correspondence to include the mail and packages as required
  • Maintains office calendar for conference room scheduling and assists with room setup
  • Schedules service and maintenance of office equipment as needed
  • Responsible for monthly postage usages and submit reports
  • Responsible for open and close procedures of the PACE center
  • Manage onboarding/offboarding employees' office supplies, parking, and cubicle/office update
  • Provide general support to events at the center
  • Additional responsibilities will be added at managers discretion, as career growth opportunities and responsibilities are constantly arising in our flexible and start-up environment


Qualifications


  • High school diploma, GED and/or Bachelor's degree
  • Spirit of generosity to serve the frail elderly and support the Center in all ways possible
  • Ability to work autonomously
  • Must be highly organized and have extensive skills in the use of Microsoft office Suite
  • Knowledge of scheduling and route tracking
  • Must be able to troubleshoot problems and take initiative to secure resolution
  • Must submit to and pass a pre-employment drug/alcohol screening and criminal background check
  • Must have up to date vaccinations according to CMS/ PACE guidelines including vaccination against the seasonal flu and Covid -19


Benefits


  • Medical, Vision, Dental Insurance
  • 401(K)
  • FSA, DCA, CBA
  • Life Insurance
  • Short Term Disability


Learn more at https://www.edenbridgehealth.org/

Original Language Code: en

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