Customer Service and Operations Manager

6 days ago


Seattle, Washington, United States Kroger Full time

We are seeking a highly skilled and experienced Customer Service and Operations Manager to join our team at Kroger. As a key member of our Front-end department, you will be responsible for creating an exceptional customer experience through exceptional service, establishing and maintaining a safe and clean environment, and assisting the department manager in reaching sales and profit goals.

Key Responsibilities:
  • Promote trust and respect among associates
  • Create an environment that enables customers to feel welcome, important and appreciated
  • Gain and maintain knowledge of products sold within the department
  • Assist with monitoring and control supply expenses for the department
  • Manage the scheduling of Front-end associates to provide adequate department coverage

The ideal candidate will have 1-2 years of retail or customer service experience, excellent communication skills, and the ability to work in a fast-paced environment. We offer a competitive salary of $55,000 - $65,000 per year, depending on experience, as well as opportunities for career growth and development.



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