Cardiac Rhythm Management Professional

7 days ago

Fort Worth, Texas, United States Boston Scientific Full time

About the Role:

We are seeking a highly motivated and detail-oriented Clinical Representative to join our Cardiac Rhythm Management (CRM) division. As a key member of our team, you will play a pivotal role in promoting our commercially approved products through comprehensive clinical education and sales support initiatives.

Key Responsibilities:

  • Clinical Support Excellence: Serve as the primary clinical resource for device implant coverage, troubleshooting, programming, and patient follow-up, ensuring optimal customer and patient outcomes.
  • Educational Outreach: Conduct presentations and demonstrations to educate customers on the clinical benefits and proper usage of our products, utilizing various formats and platforms.
  • Clinical Presence: Attend device implants in hospital labs and operating rooms, conducting patient follow-ups to ensure satisfaction and success with implanted products.
  • Relationship Development: Foster strong relationships with hospital personnel, engaging in meaningful interactions and identifying key decision-makers to facilitate future sales opportunities.
  • Problem Resolution: Address customer needs and complaints promptly and effectively, collaborating with cross-functional teams to develop innovative solutions.
  • Inventory Management: Adhere to company and divisional guidelines for managing commercial inventory, ensuring availability and timely delivery of products.
  • On-Call Commitment: Be prepared to fulfill on-call duties as required, demonstrating a commitment to patient safety and product quality 24/7.

Requirements:

  • 0-2 years of work experience, preferably with a bachelor's degree in biomedical engineering, Science, Math, Business, or Nursing, or equivalent technical experience.
  • Willingness to participate in rotational 24/7 on-call duties, including holidays and weekends.

Preferred Qualifications:

  • Previous experience in an Electrophysiology (EP) Lab, device clinic, or Cardiac Catheterization (Cath) Lab.
  • Background in medical device sales, sales support, clinical education, or clinical research.
  • Self-starter mentality with the ability to work independently and efficiently while remaining accountable to team goals.
  • Proficiency in communicating complex medical device software algorithms and therapies to diverse audiences.
  • Excellent communication skills, with the ability to engage effectively with medical professionals and patients.
  • Demonstrated ability to thrive in a dynamic, fast-paced work environment as part of a highly motivated team.

At Boston Scientific:

We are committed to advancing science for life and improving patient health. Our mission is to provide innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.

We recognize that nurturing a diverse and inclusive workplace helps us be more innovative and create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.

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