Maintenance Supervisor

24 hours ago

Gaithersburg, Maryland, United States Fairfield Full time
About Fairfield

At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Our company has developed and acquired over 1000 communities since 1985, and we are an award-winning company that employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.

About the Role

The Maintenance Supervisor is a critical member of our Property Management Team who oversees the overall appearance and maintenance of our apartment communities. As a leader, this person supervises and motivates a diverse staff while routinely making independent decisions, especially during after-hours emergency situations.

Key Responsibilities
  • Perform, schedule, and supervise maintenance repairs throughout the property.
  • Schedule, monitor, and conduct preventative maintenance.
  • Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements.
  • Use Yardi (or similar) property management software to manage open service repair requests.
  • Create and manage a budget while maintaining an accurate inventory of maintenance items.
  • Ensure that policies and procedures, as well as safety and compliance expectations, are met.
  • Lead, motivate, and develop a successful, inclusive, and diverse property maintenance team.
  • Provide timely and constructive performance feedback and light mediation.
  • Deliver outstanding customer service to all residents.
Requirements
  • Three or more years' hands-on apartment or building maintenance experience required.
  • Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work.
  • HVAC-EPA (Type II) or EPA Universal certification is required.
  • Certified Pool Operator (CPO) certification strongly preferred.
  • Ability to read and comprehend budgets.
  • Supervisory experience required.
  • Experience with Yardi or other property management accounting software.
  • High school diploma or equivalent required.
  • Ability to read, write, understand, and communicate in both English and Spanish.
  • Experience using Microsoft Outlook, Word, and Excel.
  • Professional verbal and written communication skills.
  • Superior customer service skills, including the ability to manage difficult customers and/or situations.
  • A valid driver's license and reliable transportation is required.
  • Availability to be on-call and responsive to after-hour emergencies.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.

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